| State: | Pennsylvania |
|---|---|
| Address: | 1028 Saunders Ln, West Chester, PA 19380 |
| Zip code: | 19380 |
| Phone: | (800) 745-6109 |
| Website: | http://www.firecraft.com/ |
| Monday: | 9:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 5:00 PM |
| Wednesday: | 9:00 AM – 5:00 PM |
| Thursday: | 9:00 AM – 5:00 PM |
| Friday: | 9:00 AM – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
ordered 6 items on 8/22 and received them on 8/24, thats fast, was looking for the Montana grill cover and firecraft had everyone beat by far on the price, thank you
Great staff.
These guys have the best customer service possible! I had a package that I needed to be delivered before Christmas so that i could smoke a turkey. Unfortunately upon delivery, some imbecile decided to steal the package off my front stoop before i could get to it. I contacted Firecraft and they immediately responded by quickly shipping replacement parts to insure that i would have what i needed before Christmas, even before they tried to figure out who was at fault and without asking questions. (It really was Fedex's problem; who leaves a big box by the front door of a city house right before Christmas?!) Turns out, the thief ripped open the box and decided that smoker parts aren't worth keeping and threw the parts and the shredded box behind a garage a few block away. The homeowner was kind enough to deliver the box when he discovered it on his property. Hats off to Firecraft for doing everything they can to help out their customers!
Attentive customer service that did what they could to correct shipping issues caused by manufacturer.
The phone number for FireCraft is (800) 745-6109.
FireCraft is located at 1028 Saunders Ln, West Chester, PA 19380
The website (URL) for FireCraft is: http://www.firecraft.com/
FireCraft is open:
Monday:9:00 AM – 5:00 PM
Tuesday:9:00 AM – 5:00 PM
Wednesday:9:00 AM – 5:00 PM
Thursday:9:00 AM – 5:00 PM
Friday:9:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed
From spatulas to grill covers, FireCraft has it all! If you are looking for grilling tools, brushes, mats, fish baskets, thermometers, cook books, mops, racks, lights, or rotisseries we are the go-to guys. Not sure what you need? Give us a call at (800) 745-6109 and we can help you figure out what the right grilling accessory is for your BBQ need.
800-745-6109 | Mon - Fri: 9am - 5pm EST. My Account; Wishlist . 0 $0.00
FireCraft, West Chester. 2,274 likes · 3 talking about this. FireCraft - The BBQ Superstore!
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Customer Service service@firecraft.com FireCraft 1-800-745-6109... Page 7. FireCraft any obligation or liability in connection not extend the Limited Warranty. Pouring hot with the sale of this product. This means that no liquids on or in your FireCraft product will void this warranties, either expressed or implied are warranty.
Anybody know any web links, or stores that carry cooking grates? I went to Ace hardware....$17.99 for a 22.5 inch Weber replacement grate. I need 2 but don't wanna pay $40 for 2 grates!!
If the serial number of your Pellet-Q450™ is #00123 or lower, or has a solid diffuser plate with no Open Flame Port, DO NOT attempt to use the Sear Station or the Open Flame Setting on your AccuTemp™ Electronic Control. Please call FireCraft® Customer Service for assistance at 800-745-6109
Huntspoint Meat Company is specialized in Kurobuta pork meats, wagyu beef brisket, and kobe brisket is for BBQ Teams to compete in BBQ competitions. firecraft.huntspoint.com JavaScript seems to be disabled in your browser.